A lesson in crisis comms from Alton Towers
The events at Alton Towers just over a week ago were horrifying, partly because anyone who’s been on a rollercoaster has had the little nag
The events at Alton Towers just over a week ago were horrifying, partly because anyone who’s been on a rollercoaster has had the little nag
Today brings a perfect example of how media relations really does not work. The PR for tonight’s BRIT Awards is backfiring spectacularly because journalists are
So much of life comes down to communication. It’s particularly important in public life, because when you’re spending other people’s money or you are in
In a world that seems to love ‘big’ (big brands, big news, big celebrities, big scandals) don’t you think we tend to undervalue ‘small’? Too often
One unfortunate side effect of the proliferation of digital cameras is that many people assume one photograph is as good as another – and this